Sound familiar?

Signs a fractional CIO would help.

Vendor pitches nobody can properly evaluate

Proposals arrive, and there's no one in the business who knows how they're built or what to push back on.

A major contract renewal coming up

Managed services, telco or a core platform - and a sense you're about to sign the same deal again without testing it.

IT runs, but nobody owns the direction

Your IT manager or provider keeps things working. Nobody is connecting technology to where the business is going.

The board is asking questions

AI, cyber risk, a roadmap, the budget - and no one at the executive table owns the answer.

Spend has grown without a plan

Subscriptions, projects and contracts have accumulated, and it's hard to say what's essential.

Change is coming

Growth, an acquisition or a leadership change that's about to put pressure on the technology.

What you get

What a fractional CIO actually does

Most mid-market businesses don't have anyone in-house who really understands the technology world and the vendors in it. I get to know your business - what's core to it, what matters commercially, who the right partners are - and become the person you trust to connect that to the technology world.

Your IT manager knows how to run IT. They don't know how vendors think, how proposals are built, or what's actually being sold to them. I do - because I've been on that side.

  • Technology direction - priorities and investment decisions that reflect what the business is actually trying to do
  • Vendor and partner accountability - someone in your corner at renewals, pitches and performance reviews
  • Executive and board input - I attend the meetings that matter: executive, board, vendor. You decide which
  • Driving initiatives - keeping technology projects tied to business outcomes, not vendor timelines
  • Going to market well - when a major decision needs a proper process, running it so the market competes on ideas and price
  • A sounding board - for your IT manager, provider or team, when they need a senior view
  • Cost and complexity - cloud spend, licensing and systems rationalised, so you pay for what you use
  • Resilience - business continuity and incident response planning, before you need it

How it works

Structured, but built around your business.

01

A conversation about the situation

No charge, no pitch. We talk through what's going on and whether a fractional CIO is the right answer - sometimes it isn't, and I'll say so.

02

A set number of days each week or month

A retainer with terms agreed upfront - the days, the fee, confidentiality, and how either of us ends the arrangement.

03

Getting into it properly

Getting to know the business, the people, the vendors, the contracts and the spend. Finding the risks and the quick wins, then agreeing the priorities that matter most.

04

An ongoing rhythm

A regular cadence that fits your business, with access to the right people and information - not filtered through one contact.

Options compared

Fractional CIO, full-time hire, or your provider?

Fractional CIOFull-time CIOYour MSP or vendor
CommitmentSet days per week or month, flexibleFull-time salary and hireBundled into a services contract
SeniorityExecutive-level, from day oneExecutive-level, once you find the right personVaries with the account team
IndependenceNo vendor relationships or referral feesIndependent of vendorsAdvice can be shaped by what they sell
Business contextLearns your business and stays with itDeep, once embeddedFocused on the services they provide
Best fitSenior input without a full-time roleTechnology central enough to need a full-time executiveDay-to-day operations

Why me

I've sat on every side of the table

20+ years across every side of the technology industry - CEO, MSP operator, strategy consultant, technical architect and internal support engineer. I've written the proposals, built the pricing models, run the P&L and reported to PE investors.

As a CEO, I was also effectively the CIO for most of my tenure - owning technology strategy, systems, vendors and budget, and reporting to the board on technology risk and investment. I've done this job, not just advised on it.

I've also been a trusted technology advisor to the CEOs and CIOs of client organisations, including a Queensland Government agency - influencing decisions in organisations where I had no formal authority. That's the fractional CIO role in a sentence.

  • Former CEO of Idea 11, a national technology consultancy and MSP - P&L, PE board reporting, ~80 people
  • Led Telstra's business technology consulting team in Queensland
  • Solutions architect at Dimension Data / NTT
  • No vendor relationships, no referral fees - the only agenda is your outcome

Already have a CIO or technology lead?

I also work alongside existing technology leaders who need extra bandwidth, a trusted peer for a specific piece of work, or an independent view on something they're working through.

Common questions

Fractional CIO questions.

What is a fractional CIO?

A fractional CIO is a senior technology executive who works with your business part-time - a set number of days each week or month - providing the strategic leadership of a chief information officer without the cost of a full-time hire.

How much time is typical?

It's agreed upfront, based on what's going on in the business - a set number of days each week or each month. Less time suits ongoing direction and vendor oversight; more suits a period with a major initiative or decision. It can change as the business does.

Is there a minimum term?

Terms are agreed before any work starts, including how either of us ends the arrangement. The agreement is a safety net for both of us - not a way of working.

Will you replace our IT manager or MSP?

No - that isn't the aim. Often the provider is fine but the contract or the direction isn't. I'll tell you what I find and you decide what to do with it.

Do you recommend specific vendors?

I don't have commercial relationships with any vendor or partner - no referral fees, no preferred suppliers. What I bring is 20 years of market experience: who's credible, who to be cautious of, and where the gaps usually are.

Do you work with businesses outside Brisbane?

Yes. With the right collaborative tools it works well regardless of location. If you're Brisbane-based I'll generally work face to face - the relationship is better for it.

When should we hire a full-time CIO instead?

When technology is central enough to the business to need a full-time executive every day. Recognising that point is part of the job - as a CEO I formalised a dedicated technology leadership role as part of a planned succession and handed over cleanly. If you reach that point, I'll help you define the role and make the handover work.

How is this different from hiring an IT consultant?

A consultant usually delivers a project and leaves. A fractional CIO stays - learning the business, owning the technology direction alongside you, and being accountable for it over time.

Start here

Not sure if you need a fractional CIO?
That's what the first conversation is for.

No charge, no pitch. If it's not the right fit, I'll tell you directly.